Andre | DreCloud

I am a relentless learner and solution-oriented technologist with a strong customer service mindset. Through self-study and determination, I've earned multiple IT certifications and built a foundation in hardware, support, and cloud systems. I aim to transition into a cloud or DevOps-focused role and am actively pursuing certifications like Azure AZ-104.

About Me

I began my IT journey by earning foundational certifications (CompTIA ITF+, A+, ITIL v3), which laid the groundwork for my transition from hands-on hardware support into helpdesk and analyst roles. As I gained experience, I became a subject matter expert and moved into a systems administration role, where I’ve continued to expand my knowledge and responsibilities. I’m passionate about cloud technologies and hold certifications across AWS, Azure, and GCP. Outside of tech, I enjoy cooking and experimenting with new recipes, and I find balance by spending quality time with my dog, cat, and my daughter — my greatest inspiration.

Currently studying: Azure AZ-104

View Projects

Career Journey

IT Support Technician
Hands-on hardware repair and troubleshooting. First certifications earned (ITF+, A+).

Helpdesk & Analyst Roles
Provided user support and contributed to process improvements. Earned ITIL v3 and early cloud certs.

Systems Administrator (Current)
Responsible for infrastructure, automation tasks, and applying cloud best practices. Working toward DevOps readiness.

Certifications View Credentials & Badges

CompTIA ITF+, A+

ITIL v3

AWS Cloud Practitioner, AWS Solutions Architect Associate

Azure Fundamentals (AZ-900)

Google Associate Cloud Engineer

HashiCorp Terraform Associate

Studying: Azure AZ-104

Projects

Inbox Tools

InboxStork ATC – Air Traffic Control
Email deliverability command center. Monitor sending infrastructure, track authentication health, and catch issues before they hit the inbox.

TracerHawk
Trace where your email reputation stands across the major providers. Surface blocklists, sender score signals, and delivery patterns at a glance.

ReportHawk (Custom domain coming soon)
DMARC report analyzer that turns raw XML reports into clear, actionable insights — helping organizations lock down email authentication and stop spoofing.

Hobby & Productivity

Jobjay
AI-powered resume writing tool that helps job seekers craft tailored, ATS-optimized resumes for any role.

ResumeAI
Upload your resume, paste a job description, and get an ATS-optimized resume and tailored cover letter back in seconds.

Scribbly (In Development)
A drawing app for kids that brings their artwork to life with animations. Export as GIF and keep the magic.

TinyPoints (In Development)
A reward and milestone tracker built for kids — inspired by my daughter.